Maxwell Ifegunni

Translated intricate business requirements into precise functional specifications, facilitating seamless cross-functional team collaboration and project execution.

Reduced reporting turnaround time by 60% through the implementation of automation and standardized reporting logic using SQL and Power BI, significantly decreasing manual effort.

Supported churn model deployment, directly contributing to a 15% reduction in customer attrition by providing critical data insights.

Conducted comprehensive gap analyses and process reviews, accelerating change request turnaround by 20% and enhancing overall operational agility.

Served as a key liaison between business and technology teams, ensuring strategic alignment and efficient delivery of analytical solutions.

Managed extensive transactional datasets across multiple enterprise billing systems, ensuring high data accuracy and integrity across interconnected operational platforms.

Improved billing system performance by optimizing queries, reducing response time by 40% and enhancing user experience.

Successfully managed over 25 change requests, securing timely Change Advisory Board (CAB) approvals and seamless deployments.

Conducted thorough root-cause analysis using SQL and advanced data validation methods, resolving major incidents and reducing recurring system issues by 30%.

Coordinated User Acceptance Testing (UAT) efforts, achieving 100% sign-off with minimal post-release bugs and ensuring system reliability.

Automated critical Excel reports using SQL and Power BI, saving over 25 hours of manual reporting effort monthly across multiple business units.